Transparent Pricing
Scalable Plans for
Every Growth Stage
Start with our Free Tier and upgrade as your team grows. No hidden fees.
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Simple, Transparent Pricing
Start free, scale as you grow. No hidden fees, no surprises.
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Compare Plan Features
| Feature | Free | Basic | Advanced | Custom |
|---|---|---|---|---|
| Subscribers | 50 | 500 | 5000 | Unlimited |
| Team Members | 1 | 5 | 20 | Unlimited |
| Uptime Checks | 5 | 50 | 500 | Unlimited |
| Uptime Check Groups | 0 | 0 | 0 | Unlimited |
| Uptime Monitoring | 0 | 0 | 0 | Unlimited |
| SSL/Domain Expiry | — | — | — | |
| Blacklist Monitoring | — | — | — | |
| IP Whitelisting | — | — | — | |
| Audit Logs | — | — | — | |
| REST API Access | — | — | — | |
| Email Notifications | — | — | — | |
| SMS Notification | — | — | — | |
| Slack Notification | — | — | — | |
| Teams Notification | — | — | — | |
| Discord Notification | — | — | — | |
| Telegram Notification | — | — | — | |
| RSS Feed | — | — | — | |
| Unlimited Integrations | — | — | — | |
| Event List | — | — | — | |
| Event Board | — | — | — | |
| Event Calendar | — | — | — | |
| Incident History | 30 | 90 | 365 | Unlimited |
| Custom Domain | — | — | — | |
| Custom CSS | — | — | — | |
| Workflows | 0 | 0 | 0 | Unlimited |
| Schedule Maintenance | 0 | 0 | 0 | Unlimited |
| AI | — | — | — | |
| Multi-Language Support | — | — | — | |
| Single Sign-On | — | — | — | |
| SSO + SAML | — | — | — | |
| RBAC | — | — | — |
Frequently Asked Questions
Common questions about billing, security, and feature availability.
When your 30-day trial ends, your account will move to the free tier where core features remain available. You will keep access to your dashboard and essential tools, while advanced premium features require an upgrade. We retain your data for 30 days after the trial so you can pick a paid plan without any data loss.
Absolutely. You can upgrade or downgrade your subscription plan whenever you wish. Changes take effect instantly, allowing you to access your new features right away. Billing adjustments are calculated on a prorated basis so you only pay for what you actually use.
Absolutely. We offer specially discounted rates for qualifying startups, nonprofit organizations, and educational institutions. These tailored pricing options help budget-conscious teams access the full range of incident management and status page capabilities at a reduced cost. Get in touch with our sales team to learn about eligibility criteria and submit your application.
We support all major credit cards, including Visa, MasterCard, and American Express. Larger organizations can also opt for annual invoicing to simplify procurement and streamline billing cycles.
No. There are no onboarding fees, installation charges, or activation costs. Your account is ready for use immediately after sign-up, and our onboarding specialists are available to help you get started quickly.
Priority Support offers 24/7 assistance via chat, phone, and email with faster response times. You'll receive expert help for urgent incidents and service issues. Enterprise clients also benefit from a dedicated success manager for ongoing support and personalized guidance.
A live monitoring view that shows system health, current incidents, uptime trends, and historical outage logs. Users can follow incident progress, see updates, and check scheduled maintenance in one place.
The status page receives real-time updates from automated monitoring tools that surface detected issues as they occur. Our team adds contextual updates throughout an incident to keep information clear and up to date.
Yes. You can opt in to real-time alerts via email, SMS, Slack, or webhook notifications. This ensures your team is immediately informed about outages, degraded performance, or service updates—without needing to monitor the status page manually.
All Systems Operational — systems are functioning as expected. Degraded Performance — some features may be slower or partially impaired. Major Outage — a significant disruption impacting core services. These labels help teams quickly assess system status.
To report an incident, create a ticket in our portal, email hello@incipulse.com, or call our 24/7 support line. If you notice a problem before it shows on the status page, notify us and our team will investigate immediately.
You can follow incident progress directly on the status page. It includes: Assigned severity levels (SEV-1 to SEV-4), Real-time updates and ETAs, Status transitions such as Investigating → Identified → Monitoring → Resolved.
Scheduled maintenance events are listed on the status page under the 'Scheduled Maintenance' section. Each entry includes the maintenance window, expected impact, and a summary of the work being performed.
Yes. We send advance notifications for scheduled maintenance by email, SMS, and on-site status alerts so you can prepare for any temporary service interruptions.
After an incident is closed we offer a short feedback form where you can share comments or suggestions. Your input helps us improve reliability and communication.
You can update or disable notification channels from the subscription settings on the status page. Toggle off email, SMS, Slack, or webhook alerts to stop receiving notifications immediately.
Need a Custom Solution?
Contact our sales team for high-volume pricing, MSA contracts, and procurement help.