Getting Started Setup

This guide walks you through the initial setup required to configure your status page, define service components, and customize the overall experience for your users.

Step 1: Login

1. Navigate to your platform login page
2. Enter your registered email and password
3. Click Login to access your dashboard

Once logged in, you will land on the main dashboard where you can manage your status page and monitoring configurations.

Step 2: Configure Settings

Before creating components or monitors, configure your basic settings.

1. Go to Settings
2. Fill in the required details:
   • Organization or project name
   • Default timezone
   • Notification preferences
3. Save your configuration

Multi-Region Configuration

If your services are used globally, you can configure how your status page is displayed across regions:

Option	Result
Both disabled	Single region only
Multi-Region enabled	Accessible in multiple selected regions
Both enabled	Distributed across multiple regions and availability zones

tip

Use multi-region setup if your infrastructure is deployed globally. This helps provide more accurate status visibility to users in different geographic locations.

Step 3: Upgrade Subscription (Optional)

1. Navigate to Subscription / Billing
2. Review available plans and features
3. Upgrade your plan if required

Upgrading may unlock:

• Advanced monitoring capabilities
• Multi-region support
• Higher limits for components and monitors
• Enhanced alerting and integrations

note

You can continue with the basic setup without upgrading and switch plans later as your needs grow.

Step 4: Manage Components

Components represent the individual services or systems you want to display on your status page.

1. Navigate to Component Management
2. Click Add Component
3. Provide the following details:
   • Component Name (e.g., API, Website, Database)
   • Description (optional but recommended)
   • Initial Status (set to Operational)
4. Save the component

You can also:

• Edit existing components
• Group related components together
• Update statuses manually when needed

tip

Use clear and user-friendly names for components so your subscribers can easily understand what each service represents.

Step 5: Customize Notification Templates (Optional)

Customize the templates for notifications sent to your users via different channels.

1. Go to Notification Templates or Settings
2. You can customize templates for:
   • Email: Subject line, body content, branding
   • Slack: Message format, attachments, buttons
   • Teams: Card format, colors, actions
   • SMS: Message content, character limits
3. Use available variables to include dynamic content like incident name, component status, etc.
4. Preview and test your templates
5. Save your changes

important

When editing templates, preserve the variable placeholders (e.g., {{name}}, {{status}}) - these will be automatically replaced with actual values when notifications are sent. Removing them will result in blank information in notifications.

tip

Customize templates to match your brand voice and provide clear, actionable information to your subscribers.

Next Steps

After completing the initial setup, you can proceed with:

• Creating monitors to track uptime and performance
• Configuring alert actions (Email, Slack, Webhooks)
• Setting up alert rules for automated incident creation
• Enabling auto-incident workflows

These steps will help you fully automate monitoring and incident communication.