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Automation & Incident Rules

Automate your incident response by defining rules that trigger actions based on monitor health.

1. Understanding Rule Actions​

Rule Actions define what happens when a monitor fails or recovers. This can include:

  • Sending a notification to Slack or Microsoft Teams.
  • Triggering an Email alert to administrators.
  • Creating an Automatic Incident on your status page.

2. Setting Up an Auto Incident​

You can configure Incipulse to automatically create an incident when a service goes down.

  1. Navigate to Monitoring > Uptime.
  2. Select a monitor and click Rules & Actions.
  3. Enable the "Create Incident on Failure" toggle.
  4. Define the conditions:
    • Threshold: Number of consecutive failures before triggering (e.g., 3 failures).
    • Severity: Choose the incident status (Investigating, Major Outage).
  5. (Optional) Enable "Auto-Resolve" to close the incident automatically when the service recovers.

3. Alerts & Notifications​

For detailed instructions on setting up notifications, please refer to the specific guides:

  • Alert Actions: How to manage notification groups and delivery methods.
  • Alert Rules: How to configure triggering conditions and thresholds.

4. Deleting or Updating Rules​

  1. Open the specific monitor's rule settings.
  2. Adjust the threshold or change the assigned action group.
  3. Click Delete Rule to remove automation for that monitor.